This Privacy Policy is prepared by Fay-Ark Lawn Co. We are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.
This policy sets out how we process any personal data we collect from you or that you provide to us through our website and social media sites. We confirm that we will keep your information secure and that we will comply fully with all applicable United States Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit our sites. By submitting information you are accepting and consenting to the practices described in this policy.
Types of information we may collect from you
We may collect, store and use the following kinds of personal information about individuals who visit and use our website and social media sites:
Information you supply to us. You may supply us with information about you by filling in forms on our website or social media. This includes information you provide when you submit a contact/enquiry form. The information you give us may include, but not limited to, your name, address, e-mail address and phone number.
How we may use the information we collect
We use the information in the following ways:
Information you supply to us. We will use this information:
Disclosure of your information
Any information you provide to us will either be emailed directly to us or may be stored on a secure server.
We do not rent, sell or share personal information about you with other people or non-affiliated companies.
We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Your rights – access to your personal data
You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to office@fay-ark.com. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to office@fay-ark.com.
We also collect information through your interactions with our website. This includes pages you visit, how long you spend on them, and the services you view. This data helps us improve our site and better serve Northwest Arkansas customers.
How we use dataYour information allows us to respond to service requests, schedule appointments, and maintain your account with Fay-Ark Lawn Co. We use property details to assess drainage needs, plan landscaping projects, and provide year-round maintenance recommendations.
We analyze website usage to understand which services interest our clients most. This helps us improve our offerings and ensure our site works properly. We never sell your personal information to third parties.
Cookie policyOur website uses cookies to enhance your experience. These small files store preferences and help us remember you on return visits. Cookies allow us to track which pages matter most to our customers and improve navigation.
You can control cookies through your browser settings. Disabling cookies may affect some website features, but you can still access our services and contact information.
Third-party sharingWe do not share your personal information with third parties for marketing purposes. However, we may share information with service providers who help us operate our business, such as payment processors or email services. These partners are bound by confidentiality agreements.
If required by law, we may disclose information to comply with legal obligations or protect our rights.
Your rightsYou have the right to access, update, or delete your personal information. Contact us at any time to review what data we hold about you. We will respond to requests within a reasonable timeframe.
You can opt out of promotional communications while maintaining your service account. If you have concerns about how we handle your information, reach out to our privacy contact below.
For privacy questions or to exercise your rights, contact Fay-Ark Lawn Co at the address or phone number listed on our website. We take your privacy seriously and are committed to protecting your data.